Find My Past miss-judges its Kittens, I mean CustomersPosted: 15 Apr 2014 Filed under: Genealogy issues | Tags: cats, customer service, family history, FindMyPast, genealogy Leave a comment
I am concerned about your treatment of my fellow felines, aka. FindMyPast website users. Until recently most of us were pretty chilled and enjoyed ancestor hunting forays with FMP.
I am sure you have heard that a healthy genealogy diet includes a range of tasty sources not just pop-tarts alone. I was in need of the nutrition provided by a nice juicy apprentice promised on the menu months ago.
So I entered the dining room (aka. search) and met with a very nasty surprise – a dowsing in horrid cold water. Only a few felines like water, and those that do only like it on their own terms. Such nasty surprises put us in bad humour and make us irritable.
By this time I was hungry, so made my way into the kitchen (aka. Facebook) to make my views known to the FMP monkeys. The monkeys expected me to play that kitten game of chasing a toy/laser. The attention span of little kittens is limited, but the monkeys expect us all to play for 100 days.
Teasing a tetchy, hungry feline is never a good idea, especially grown up big cats. FMP, your customers aren’t little kittens or docile moggies, we highly skilled hunters like these:
We don’t look please do we? You’ve got work to do before we will purr again.
© Sue Adams 2014